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About Us
# 1 Reputation
SpringBreakDiscounts.com is a Spring Break Travel Company. Established in 1994, we are dedicated to providing students & travel agents with reliable spring break travel packages at affordable prices. We are represented nationwide at over 750 colleges & 10,000 travel agencies. We enjoy an outstanding reputation and are a proud member of the Better Business Bureau, Connecticut. We are successful because we care about what we do, understand our customer’s needs and have made spring break travel our only business.
# 1 Customer Service /
# 1 Employees
Many companies “look” the same. Similar prices, same destinations,
same hotels, etc. But, all companies do not operate the same. Here
are a few examples:
From October through April, SpringBreakDiscounts.com is open 7 days per week.
We are always available to answer your questions and provide the
guidance and support needed. Our representatives are experienced
professionals who have seen each destination and can assist you
through the research, pricing and booking process. We promise to
deliver honest and reliable answers to every question that you may
have to ensure that you have the best vacation experience possible!
Click here to contact us/request
info.
Customer Service is what sets us apart from the competition. Some
companies are good at making the sale but horrible at supporting
the sale and management of the travel package after the trip is
booked. SpringBreakDiscounts.com focuses on providing excellent service from the 1st
call to our office through the entire booking and payment process
as well as the management and operation of the travel package. We
also conduct a series of customer survey follow-ups upon your trip
return.
With the majority of our customers travelling for Spring Break,
February and March are two of the most demanding months for our
business. All of our customers call at the same time with service
questions regarding their payment status, flight times, etc. Some
companies actually cancel several of their phone lines at this time
because they can’t handle the customer service required for the
trips that they sold throughout the year. How frustrating is it
when you really need to speak with someone and you keep getting
busy signals or get put on hold for extended periods of time? This
will never happen at SpringBreakDiscounts.com! At SpringBreakDiscounts.com, we monitor the phone
lines and often add additional phone lines during this peak period.
Your calls will be answered and you will be satisfied that we will
be here to meet your needs.
# 1 Product
SpringBreakDiscounts.com is certain to contract with the best suppliers in the industry
to deliver reliable airlines, hotels and the best on-site staff, meal
& party packages! We will not leave you stranded and you will not
get “the runaround” with hotel and flight changes.
Your Funds are Secure
For your protection, all payments are made payable to an insured escrow
account. Payments for charter flights are also protected with a $200,000
bond on file with the Department of Transportation.
No Credit Card Fees
Several companies will charge an extra fee to use a credit card. SpringBreakDiscounts.com
does not charge any fees for using your credit card to pay for your
trip.
Click here to contact
us/request info |