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About Us # 1 Reputation SpringBreakDiscounts.com is owned and operated by First Choice Student Travel. We are successful because we care about what we do, understand our customer's needs and have made spring break travel our only business. Since 1994, we have been dedicated 110% to providing students and travel agents with the most reliable travel packages at affordable prices. SpringBreakDiscounts.com is a nationwide company represented at over 750 colleges and 10,000 travel agencies.# 1 Customer Service / # 1 Employees Many companies "look" the same. Similar prices, same destinations, same hotels, etc. But, all companies do not operate the same. Here are a few examples:From October through April, SpringBreakDiscounts.com is open 7 days per week. We are always available to answer your questions and provide the guidance and support needed. Our representatives are experienced professionals who have seen each destination and can assist you through the research, pricing and booking process. We promise to deliver honest and reliable answers to every question that you may have to ensure that you have the best vacation experience possible! Click here to contact us/request info. Customer Service is what sets us apart from the competition. Some companies are good at making the sale but horrible at supporting the sale and management of the travel package after the trip is booked. SpringBreakDiscounts.com focuses on providing excellent service from the 1st call to our office through the entire booking and payment process as well as the management and operation of the travel package. We also conduct a series of customer survey follow-ups upon your trip return. With the majority of our customers travelling for Spring Break, February and March are two of the most demanding months for our business. All of our customers call at the same time with service questions regarding their payment status, flight times, etc. Some companies actually cancel several of their phone lines at this time because they can't handle the customer service required for the trips that they sold throughout the year. How frustrating is it when you really need to speak with someone and you keep getting busy signals or get put on hold for extended periods of time? This will never happen at SpringBreakDiscounts.com! At SpringBreakDiscounts.com, we monitor the phone lines and often add additional phone lines during this peak period. Your calls will be answered and you will be satisfied that we will be here to meet your needs. # 1 Product SpringBreakDiscounts.com is certain to contract with the best suppliers in the industry to deliver reliable airlines, hotels and the best on-site staff, meal & party packages! We will not leave you stranded and you will not get "the runaround" with hotel and flight changes.Your Funds are Secure For your protection, all payments are made payable to an insured escrow account. Payments for charter flights are also protected with a $200,000 bond on file with the Department of Transportation.No Credit Card Fees Several companies will charge an extra fee to use a credit card. SpringBreakDiscounts.com does not charge any fees for using your credit card to pay for your trip.Click here to contact us/request info |
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